Thursday, December 10, 2015

3 Things to Consider When Choosing a VoIP System




More businesses are adapting VoIP solutions than ever before. From streamlined platforms to centralized communications - VoIP is truly a cost-effective and flexible alternative to outdated phone systems. Not only does VoIP improve any company’s operational efficiency, it also cuts telecommunication costs and increases overall performance.  As the preferred choice for countless brands and ventures, VoIP easily integrates into any existing telephony system or communications protocol.

Within the VoIP market, however, there are several brands and services available. The only way to secure the best VoIP packages is by conducting intricate and adequate research. This is simply the best way to compare service providers and options, while making a worthwhile and informed decision. When it comes to the right UC system for your business, the following aspects must be kept in mind:

Scalability

When it comes to selecting a VoIP provider, the last things clients need are unreliable systems. They also do not want overly expensive contracts – that lock them into services they do not require. According to IT experts, scalability should be of paramount concern when opting for a UC platform. Clients should also ensure the following before choosing a service provider:


  • Cost-affordable VoIP services that promote brand growth and expansion.
  • Seamless integration of VoIP into existing telephony and business communications platforms.
  •  File sharing – screen sharing – uploads – downloads – and features your company needs.
  • SIP Trunking – expand or reduce business lines on an as-need basis.
  •   Compatibility between PBX and SIP – flexibility to enhance, edit, or bring on new services.


Hosted vs. On-site Services

When looking for affordable and reliable PBX systems, there are hosted and on-site options available. Both have their unique advantages and disadvantages – and should be taken into consideration when adapting new VoIP platforms. The following are a few options to consider when it comes to on-site or remote services:

Hosted PBX


  • Businesses without existing PBX hardware tend to benefit from cloud-hosting services.
  • Cloud services are easier to deploy, cost-efficient, and eliminate the need of purchasing new hardware and paying maintenance fees.


On-site PBX


  • On-site systems offer more flexibility and better control over private telecommunications networks.
  • On-site PBX is the best option for companies that have the means to invest in hardware and maintenance for optimal system functionality.


Deciding between on-site and remote services depends on the particular needs of the company. Clients should also weigh the benefits and risks of deploying these services before signing their names on the dotted line.

Workforce Mobility

Countless companies are also benefitting from mobile work-forces these days. No longer does work strictly have to be done in an in-house manner. With the advent of burgeoning technologies and BYOD policies – employees are able to get work done while on the go. In fact, many are now using their own mobile, wireless, and digital devices from remote venues. With this in mind, businesses are also integrating contact lists, video conferencing, and call-forwarding services for their remote teams.

This allows mobile workers to have the same tools as in-office employees. With modern VoIP features, businesses are also able to secure more freedom and flexibility for workers. They no longer have to invest in expensive tools for mobile work-forces – since the same applications and programs are being utilized across the board.

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