Why Call the NHS
Direct Number?
The NHS direct number connects you to the National Health
Service in England.
Whether for residents or visitors, this number is dialed by countless
individuals seeking timely medical advice and health information. Professional
medical advice is offered 24 hours a day and is free of charge. Patrons can
even access the number and its services via web and mobile platforms. The NHS
direct number is only available for residents and visitors in England.
There are, however, similar services offered in Scotland
and Wales.
Sadly, Northern Ireland
does not offer this service to its residents or the general public at large.
Some of the more common reasons to use the NHS direct number
are:
·
Professional medical and health care advice
·
Self care and treatment advice via licensed
physicians and nurses
·
More information about your symptoms and the
best routes to take
·
Support for patients with long term medical
ailments
·
Dental healthcare information – professional
response system for public health anxiety issues or pandemics
NHS Direct Number
Services and Collaboration
In addition to medical advice over the phone, NHS has
partnered with several local health authorities in England.
This includes Primary Care Trusts (PCTs), which NHS helps to deliver the best
healthcare advice to residents and visitors. While some of these programs are
nationwide, others are designed for regional and local purposes. No matter the
scenario, services are implemented via local telephone help lines. There are
even numbers in place for patients requiring pre or post operative assessments
and advice. Care managers are appointed to offer callers the most current and
precise medical information; such as long term care for diabetes, stress,
cardiovascular disease, and other ailments.
NHS Direct Number
Origins
The NHS direct number was established in 1998. At the time,
the government felt a healthcare line would be instrumental in meeting patient
needs and requirements. The number would also modernize the NHS, while offering
the best medical advice and care from fully certified and licensed nurses. The
NHS direct number would also be a convenient way for patients to access faster
medical information on illnesses and health issues.
The NHS number was first implemented in three contact
centers. This included Milton Keynes, Northumbria,
and Lancashire in March 1998. While these sites were
originally selected as pilots, they proved to be highly successful across the
board. In fact, these centers successfully reached 1 million people, while
receiving stellar reviews and feedback from users. The immense success led to
new pilots being created across England.
All centers, however, were centralized under one banner in 2000. This, of
course, was the NHS Direct Telephone Service, which is still in existence
today.
NHS currently facilitates over 1.5 million visitors to its
website every month. The NHS direct number and its services continue to expand
as well. In fact, it is deemed “the largest and most successful healthcare
provider of its kind, anywhere in the world.” For more information on NHS and
its services, please visit:
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