5 Ways to Optimize Businesses with VoIP Solutions

5 Ways to Optimize Businesses with VoIP Solutions

More businesses are replacing their outdated PBX systems with VoIP than ever before. In fact, the current trend has led to a 17.5 percent growth rate in the market. VoIP streamlines and centralizes communication protocols, while operating over data networks instead of conventional phone lines. Clients also have access to flexible options when integrating VoIP – including file sharing, screen-sharing, and other essential features.

Unlike traditional business phone systems, VoIP is cost-effective and designed to establish uniformity in communications. With voice over Internet protocol, clients are assured:

• Crisp and clear audio and video transmissions.
• File uploads – file sharing – screen shares
• Call-forwarding – instant messaging – easy transfers to extensions.
• Fast processing of voice and other data within a comprehensive and cohesive network.
• When it comes to building a communications network, call quality and optimization are truly the cornerstones. As a result, vendors must provide clients with an array of features that secure real-time access and results. With VoIP, customers can reap the rewards of seamless integration and network optimization – which improves customer service and fulfillment for new and existing clients.

Quality of Service

Quality of Service (QoS) is an important facet of VoIP communications. In fact, it is a vital element in prioritizing voice data over other packets within your network. Instead of transmitting all data packets with the same priority – voice and video calls are given top consideration. This vastly improves call quality and enhances all business communications.

Without effective QoS, networks can experience costly delays and jitter. Voice data problems also serve as obstacles that hinder overall performance and productivity. To prevent customer frustration and miscommunication – QoS effectively addresses latency, packet loss, jitter and unforeseen network bursts.

Grade of Service

The grade of service (GoS) is equally as important as QoS. With grade of service, clients are able to:

•  Improve their call routing capacities.
• Prevent incoming or outgoing calls from dropping due to network congestion.
• Ensure immediate network connections in case calls do get dropped for any reason.
• Secure timely communications with clients and staff for optimal and expedited business.

Update Network Infrastructure

Clients may need to upgrade their network infrastructure to secure optimal compatibility. At times, network hardware and bandwidth simply isn’t enough to facilitate VoIP traffic. This results in loss of call quality, along with dropped calls and network congestion. For clients experiencing these recurring issues, it may be time to invest in new hardware and components.

Upgrading network capacity enables businesses to deal with high call volumes. Similarly, new hardware fosters growth and expansion for businesses, while ensuring there are no hurdles via substandard equipment. In order to make a worthwhile and informed investing decision, clients simply have to analyze their current situation. This includes existing connections, hardware, and even software for running apps and programs.

Codecs

At times, codec upgrades are all clients need to ensure proper functionality and performance. With codec improvements, businesses are guaranteed:

•  Codecs that compress and decompress voice data to improve quality and reduce bandwidth requirements.
• Eliminate the need for sending purely uncompressed data across digital networks.
• A full suite of codecs with different bit and sampling rates – several features.
• G.711.1 codec utilizes more bandwidth than the standard G.711 codec – but improves sound quality.

Streamlining VoIP Infrastructure

Streamlining and centralizing infrastructure can also secure better sound quality. In fact, single vendor solutions are highly recommended for clients that require seamless integration for all applications and functions. Updating software is a great way to keep networks current and performing at peak rates 24/7.